Your data is protected like it is our own
Title and mortgage work runs on sensitive data: borrower names, loan numbers, property information, and non-public personal information (NPPI). Regulators hold our clients responsible not only for their own data handling, but for their vendors' — which means your search provider's security posture is part of your compliance story.
Document Retrieval Network takes that responsibility seriously. We consider all data in our system to be confidential, and we maintain security and continuity programs that meet the standards our regulated clients are required to enforce.
Standards »
Aligned with the industry
- Member of the American Land Title Association (ALTA)
- Operations aligned with ALTA Best Practices
- NPPI security program — industry compliant
- Business continuity program — industry compliant
- Vendor compliance documentation available to clients on request
In Practice »
Security throughout the workflow
Secure delivery: Completed work is delivered through our secure client portal or by encrypted email connection — never over open channels your auditors would flag.
Access control: Portal accounts support per-user logins, so your team members access your orders under their own credentials and departing employees can be removed immediately.
US-based processing: Your orders are processed by our own employees at our Kentucky headquarters. We do not send your data offshore.
Continuity: Our business continuity practices keep your orders moving — because a courthouse delay should be the only kind of delay you ever hear about from us.
Vendor Reviews »
We make your audit easy
If your organization performs vendor due diligence, we are glad to participate. Contact us and we will work with your compliance team to provide the documentation your review requires.
Contact us about vendor compliance »